“At the heart of everything we do is a love for animals and their well-being,” says MOSA Pet Spa owner and head groomer Amanda Borge.
Just as love is in the DNA of a business focused on ensuring pets “have a healthy, happy, and active life — while looking fabulous, of course!” so too was Amanda’s devotion to caring for animals established early in her life.
Together, Amanda and her husband, Ernesto — who handles all the behind-the-scenes magic — have built a business dedicated to making pets look and feel their best.
Read on for all the pooch pampering.
What differentiates MOSA’s grooming services?
We believe in personalized care. Think of us as a pet spa, not just a groomer. We use all-natural, non-toxic products because your pets deserve only the best. But it’s not just about products; it’s about the experience. Each pet gets one-on-one attention, so they feel safe, relaxed, and loved. It’s like they’re spending the day with their favorite humans — because, let’s face it, they are!
How does personalized grooming benefit pets?
One-on-one care means fewer distractions and less stress. We set allotted times, from drop-off to pick-up, dedicated to your baby and focus entirely on them, catering to their needs and making sure they feel comfortable every step of the way. This approach allows us to notice any specific needs your pet might have and tailor the grooming session accordingly.
Do you only groom dogs and cats?
We focus on dogs and cats, but if you have a well-behaved rabbit or guinea pig in need of some TLC, we have two certified groomers available to give them a pampering session! We specialize in providing the best for all our furry four-legged friends, and we love meeting new critters whether they come in for a nail trim, full grooming visit, or playday at our resort.
What services do you offer?
In addition to our grooming services, we offer boarding, daycare, and in-home visits. We’ve also got a range of pampering treatments like “pawdicures” — yes, that’s a real thing! — skin and coat treatments for babies that may have allergies, and deep coat conditioning. Whether it’s a simple bath or a full grooming makeover, we’ve got every pet’s needs covered. Plus, our “spoiled pet services” live up to the name!
Tell us more about your spoiled pet services.
They’re a fan favorite for sure! We already offer top-notch spa days with our grooming, but think of these as the pet equivalent of a five-star spa day. We offer things like mud baths, hot oil treatments for coats, and luxurious frothing bubble baths. Let’s just say that when your pet comes in for our spoiled services, they leave feeling like royalty. If a splash of color is called for, we can also give your babies a unique look that will turn heads!
Please describe your holistic approach.
We focus on more than just outward beauty — it’s about nurturing pets’ overall well-being. We use natural, non-toxic products to keep their skin healthy and coats shiny. We also keep up with continued education and certifications to ensure we’re providing the best and safest care. It’s like giving your pet a wellness retreat during their grooming experience.
Tell us about your staff!
Where do I even begin? Our staff is truly family to us, and that love and care translates directly into how we care for your pets. Cait, Selena, and Harmony are our fantastic groomers, each bringing unique skills and passion. Hailee is our bather, and she’s the queen of making sure every pet’s coat is squeaky clean. Melissa, Hayden, and Jill keep things running smoothly at the front desk, greeting every pet with a smile (and sometimes a treat!). Tanner, Alyssa, and Harper help with playtime daycare pups and boarding and make sure all our furry friends are having fun.
What does your boutique offer?
Our boutique is packed with locally sourced goodies for pets and their owners. You’ll find everything from organic treats to eco-friendly toys, stylish leashes, and even handmade pet accessories. We love supporting local businesses, so almost everything we carry has a special touch from artisans in our community.
Are the MOSA resort and boutique closely linked?
Whether at our boutique or resort, our goal is the same: to provide a home-away-from-home experience for your pets. At the resort, we offer boarding, daycare, and bathing services, so your pets can stay, play, and enjoy a vacation of their own while you’re away. Or, just come in for a suds-and-play visit so they can enjoy a great bath after playing with new friends. We take the same personalized care approach, whether they’re with us for a day or an extended stay, by getting to know your babies individually and creating the best possible playgroups before their stay, which ensures the best transition from your home to ours.
Do you participate in special events or animal causes?
We’re big believers in giving back to the community! We partner with local rescues and participate in adoption events in addition to other community events. We especially like to volunteer our services with rescues that have pups with skin or fur issues and require more attention than just bathing. This way, we can get them back to looking and feeling their very best for their forever families.
What’s next for MOSA?
We’re always dreaming big and are grateful to the community for making MOSA what it is today. We’re constantly evolving — expanding our services, perhaps adding new locations, and continuing our mission to provide the best pet care in the Triangle area — and we can’t wait to see what the future holds.
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